The Russell Hobbs guarantee period for White Goods is 2 years* and for Microwaves 1 year*.
The guarantee provides full cover against mechanical breakdown through normal use. This means that if your item develops a fault during the guarantee period, provided you have proof of purchase, we will arrange for it to be repaired free of charge, including all parts and labour. ( For Microwaves, we may advise you to return it to the store from which you purchased it) If we can't repair your item we will replace it with an item of equivalent specification. If no equivalent product is available, we will discuss an alternative settlement with you and will always do our best to make sure you are satisfied with the outcome. What's not included: Accidental damage, If the product has been used commercially or for business purposes, food loss as a result of a refrigeration product breaking down, Any loss as a result of not being able to use the product, deliberate damage or neglect of the product. (*Table top refrigeration carry a 1 year manufacturer warranty. Built in Microwaves carry a 2 year manufacturer warranty).
For sales call 0345 209 7461
For other queries please call our
Helpdesk on 0345 209 7461
9am to 5pm Monday to Friday
Green Bank Business Park
UK Company Reg Number: 06938838