COVID-19 Update
The safety and wellbeing of our Customers and Colleagues remains paramount. All of our services are currently in line with latest government guidance. This means there may be some changes to our usual processes around deliveries and additional services. Click here for more information

Cost Of Collection

Unless the Goods are faulty or not as described, we will reserve the right to charge you for the cost of getting the goods the back to us.  Depending on the type of collection the direct cost of collection is set out below. If you are exercising your right to change your mind, you must send back the Goods to us or contact us to arrange collection, within 14 days of telling us you wish to end the Contract.

Product TypeCost of Collection
*Large Appliances (2 man delivery) £70
*Large Appliances (1 man delivery) £30
Small Appliances (courier collection) £6

*Large Appliances (Undercounter Refrigeration, Side by side Refrigeration, Upright Refrigeration, Chest Freezers, Dish Washers, Cookers, Washing Machines, Tumble Dryers)

*Small Appliances (Floorcare, Microwaves, Mini Fridges)